
2025 Top Student Travel Destinations: North America
When you want to go beyond the United States without traveling across the pond, consider these 10 locations—selected by SYTA member tour operators—as the top North America travel destinations favored ...
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Artificial Incompetence: An Undesirable Version of AI and Other CX Risks
I've been reviewing my customer experience research, specifically the section on the future of customer service and AI (Artificial Intelligence). A few findings prove that customers are frustrated and...
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Ottawa Is Built for Groups
Ottawa, Canada’s beautiful capital city, welcomes group and packaged travelers from around the world each year, offering a unique combination of cultural discovering, sightseeing and culinary experiences.

Five Unique Tours to Experience The Natural State
Arkansas is more than just a destination—it’s an experience. With its breathtaking landscapes, rich history, and vibrant culture, there’s no shortage of ways to explore The Natural State. Whether you crave outdoor adventure, a deep dive into history, or a scenic escape, these five curated tours highlight the best Arkansas has to offer.

Trailblazers of Group Travel: Women of Influence
The Trailblazers of Group Travel: Women of Influence initiative celebrates the dynamic women shaping the group travel industry. These leaders bring talent, creativity, innovation, influence, and resilience to the table, making a lasting impact on every facet of the group travel experience.
From the Industry
Julie Kronlage, Travel Dubuque
Norma Dobrowolski Destination Sales, Marketing & CVB Manager
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