Have you ever been frustrated by someone who isn't pulling his or her own weight at work? According to the Gallup (2013) Study on Employee Engagement, only about thirty percent of employees were engaged, leaving seventy percent categorized as not engaged.

As we enter a busy family-travel time of year, many clients may be anticipating the stress of cancelled flights and lost luggage. Help them eliminate one of those stressors by sharing these tips for traveling carry-on only.

The Day I Demoted Myself: The Power of Transparency in the Workplace

Student travel can be a great niche market—you get into a groove with a particular school or teacher, and you have repeat business for years. Working with student groups can also present a range of challenges and rewards. A major challenge is getting kids to unplug from technology, so they can focus on their travel experience.

Paperless tickets sound like a great thing, but some have come with a hidden consequence that could have big implications for group tour operators. Many paperless tickets are restricted or nontransferable, meaning they can only be used by the person who bought them. If you're in the practice of buying a block of theater or sporting event tickets for your groups, restricted tickets could be a nightmare.