David Eaton, general manager of Conway Tours/Gray Line Rhode Island, has seen a lot of change throughout the twenty-two years he's been with the company. Although he didn't work in the tour and travel industry before coming to Conway, his love and passion for the industry took off immediately when he started as a representative selling group tours; it grew even more as he worked his way up to his current position. "This is an industry about building relationships," Eaton said. “Everyone is friendly and works together. You can build lifelong friendships through this industry. … It’s a great place to be.”

Following his family’s tradition of founding its own student travel companies, Justin Shuler created Group Travel Network in 2004, with a mission to create and grow relationships with the student groups the company helps plan trips for.

With her background in retail, it seems as though a career at Mall of America would be the perfect fit for Isabella Rhawie. While was growing up, she helped her parents run their jewelry store and was always taught that hard work is good for you.

When Justin Osbon worked as an intern to get through college, his current job really found him more than he found it. Image Tours is a three-generation family-owned company, and Justin has become a part of the family through his years of personal growth and thirst for learning.

Ragan Myers was born and raised in the Long Beach, Washington, tourism community, and it’s easy to hear her enthusiasm for Long Beach and her job. With a face-to-face meeting or phone conversation, anyone could tell that she enjoys talking with people—the thing she loves most about her day-to-day life. Ragan doesn’t think of strangers as strangers, but rather people she’s just not friends with yet.